The company I work for (New England Machinery, NEM) has an extremely high rate of repeat customers. Many of our customers have standardized on our machinery in their plants. Why is that? It is a combination of several important factors.
First and foremost, we build high quality packaging machinery that we sell at a fair price. Our machines are built to last and they do. We have customers running NEM machines every day that are over thirty years old. They are highly valued on the secondary market because ‘they just don’t die’.
Second, we stand behind every machine we build. Before a machine ships from our plant it goes through a rigorous trial by various departments and individuals. Our ‘inside FAT team’ must each sign off that they have seen the machine running and checked that it meets all the criteria required by the customer. Our President will ask the builder/tuner if he or she would sell that machine to their mother. We won’t ship until it’s completely right, because mostly right isn’t really right at all.
Thirdly, we offer superior after-market sales and service. Many of our customers will take the time to tell us how much they ‘love’ our sales and service personnel. Our after-market employees take their customer’s needs to heart and make every effort to get them what they need as quickly as they can. If they have a problem with a machine, they will get everyone who might possibly help involved to resolve the issue and determine the root cause so the problem can be permanently corrected.
I’m proud to work for a team of individuals who call ourselves New England Machinery. That is what keeps our customers coming back.
The author, Marge Bonura, is the Director of Sales & Marketing for New England Machinery, Inc. (NEM). NEM is a leading packaging machinery manufacturer of bottle unscramblers, cappers, orienters, retorquers, lidders, pluggers, pump sorter/placers, scoop feeders, hopper elevators and much more. The company has been in business since 1974 selling to the food, beverage, pharmaceutical, personal care, chemical, household products, automotive and other industries. For more information on NEM, visit their website at www.neminc.com.
Monday, March 28, 2016
Monday, March 21, 2016
Placing Lids on Containers
The next time you are in a grocery store look to see how many different types of snap on lids you can find on the products. You’ll be surprised at the wide variety of types and sizes available. With that many different types of lids and containers, it makes sense that there should be a variety of machines to sort, orient and securely place the lids on the containers. However, not every lidding machinery manufacturer has numerous models to choose from.
New England Machinery’s (NEM) design engineers have recognized the need to sort different style lids utilizing different methodologies. NEM also realized that the function of securing the lid to the container will entail various requirements, thus have designed several models of machines to accomplish the ends to those scenarios.
If you are in need of a lidding machine for one of your projects, contact NEM to learn more about the different options that NEM has to offer. Don’t settle for a solution that may not be the right answer to your requirements.
The author, Marge Bonura, is the Director of Sales & Marketing for New England Machinery, Inc. (NEM). NEM is a leading packaging machinery manufacturer of bottle unscramblers, cappers, orienters, retorquers, lidders, pluggers, pump sorter/placers, scoop feeders, hopper elevators and much more. The company has been in business since 1974 selling to the food, beverage, pharmaceutical, personal care, chemical, household products, automotive and other industries. For more information on NEM, visit their website at www.neminc.com.
New England Machinery’s (NEM) design engineers have recognized the need to sort different style lids utilizing different methodologies. NEM also realized that the function of securing the lid to the container will entail various requirements, thus have designed several models of machines to accomplish the ends to those scenarios.
If you are in need of a lidding machine for one of your projects, contact NEM to learn more about the different options that NEM has to offer. Don’t settle for a solution that may not be the right answer to your requirements.
The author, Marge Bonura, is the Director of Sales & Marketing for New England Machinery, Inc. (NEM). NEM is a leading packaging machinery manufacturer of bottle unscramblers, cappers, orienters, retorquers, lidders, pluggers, pump sorter/placers, scoop feeders, hopper elevators and much more. The company has been in business since 1974 selling to the food, beverage, pharmaceutical, personal care, chemical, household products, automotive and other industries. For more information on NEM, visit their website at www.neminc.com.
Monday, March 14, 2016
The Importance of References
Do you check references when you hire a new employee or before you give a Purchase Order to a new vendor? Checking references is an important part of the process of making a good decision. Ask the potential candidate or new vendor to give you names and phone numbers of individuals you can speak with about them.
Before you place your first call, make up a short list of questions to ask. Keep them short and to the point. Remember that the person you are speaking with is busy and doing a favor by taking the time to talk to you, so be prepared and be brief. But don’t forget to ask the most important question of all. If it is for a potential employee, ask the reference if they would hire them (or hire them back). If it is for a new vendor, ask if they recommend you to do business with the firm.
The best result of checking references is that it will confirm your decision to hire the employee or use the new vendor. But just as important, if you get a reference that speaks poorly about the individual or company, then steer clear and look elsewhere.
The author, Marge Bonura, is the Director of Sales & Marketing for New England Machinery, Inc. (NEM). NEM is a leading packaging machinery manufacturer of bottle unscramblers, cappers, orienters, retorquers, lidders, pluggers, pump sorter/placers, scoop feeders, hopper elevators and much more. The company has been in business since 1974 selling to the food, beverage, pharmaceutical, personal care, chemical, household products, automotive and other industries. For more information on NEM, visit their website at www.neminc.com.
Before you place your first call, make up a short list of questions to ask. Keep them short and to the point. Remember that the person you are speaking with is busy and doing a favor by taking the time to talk to you, so be prepared and be brief. But don’t forget to ask the most important question of all. If it is for a potential employee, ask the reference if they would hire them (or hire them back). If it is for a new vendor, ask if they recommend you to do business with the firm.
The best result of checking references is that it will confirm your decision to hire the employee or use the new vendor. But just as important, if you get a reference that speaks poorly about the individual or company, then steer clear and look elsewhere.
The author, Marge Bonura, is the Director of Sales & Marketing for New England Machinery, Inc. (NEM). NEM is a leading packaging machinery manufacturer of bottle unscramblers, cappers, orienters, retorquers, lidders, pluggers, pump sorter/placers, scoop feeders, hopper elevators and much more. The company has been in business since 1974 selling to the food, beverage, pharmaceutical, personal care, chemical, household products, automotive and other industries. For more information on NEM, visit their website at www.neminc.com.
Monday, March 7, 2016
It’s Not the ‘Luck of the Irish’ or March Madness That Makes NEM So Good
We at New England Machinery are the first to realize that what makes our company great cannot be attributed to ‘luck’. It is a result of hard work and caring employees. We are fortunate to be working for a great company that is growing in leaps and bounds, but we recognize that the growth is a result of the hard work and dedication of each and every employee. We love what we do and take pride in our work. We give 100% all of the time.
If you want to work for a great company, you need to be a great employee. Let your actions, hard work and dedication be an inspiration to the others around you. Once it catches on, there is no stopping the amazing things a company can accomplish. Be the start of something great where you work!
The author, Marge Bonura, is the Director of Sales & Marketing for New England Machinery, Inc. (NEM). NEM is a leading packaging machinery manufacturer of bottle unscramblers, cappers, orienters, retorquers, lidders, pluggers, pump sorter/placers, scoop feeders, hopper elevators and much more. The company has been in business since 1974 selling to the food, beverage, pharmaceutical, personal care, chemical, household products, automotive and other industries. For more information on NEM, visit their website at www.neminc.com.
If you want to work for a great company, you need to be a great employee. Let your actions, hard work and dedication be an inspiration to the others around you. Once it catches on, there is no stopping the amazing things a company can accomplish. Be the start of something great where you work!
The author, Marge Bonura, is the Director of Sales & Marketing for New England Machinery, Inc. (NEM). NEM is a leading packaging machinery manufacturer of bottle unscramblers, cappers, orienters, retorquers, lidders, pluggers, pump sorter/placers, scoop feeders, hopper elevators and much more. The company has been in business since 1974 selling to the food, beverage, pharmaceutical, personal care, chemical, household products, automotive and other industries. For more information on NEM, visit their website at www.neminc.com.
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