Wednesday, September 10, 2014

Container Capping, Lidding, Plugging, Pump Placing and More

Container closing is an important part of every production line. If the product is not contained properly, it can leak, become contaminated and ultimately costs the producer money. There are as many methods of closing a container as there are types of closures. With over forty years of experience in the packaging machinery industry, New England Machinery has developed numerous products to close containers.

NEM offers a full line of cappers including rotary chuck cappers in single and multi-head models, servo cappers (for precise, recordable applied torque), lidders (for cans, cups, etc.), pluggers for inserting pibas, plugs or caps inside the openings, pump placers, for sorting and placing finger, lotion or trigger pumps onto containers, and ancillary products such as cap tightener/retorquers. If you need to close a container and want to make sure it is done effectively and efficiently, contact NEM.

The author, Marge Bonura, is the Director of Sales & Marketing for New England Machinery, Inc. (NEM). NEM is a leading packaging machinery manufacturer of bottle unscramblers, cappers, orienters, retorquers, lidders, pluggers, pump sorter/placers, scoop feeders, hopper elevators and much more. The company has been in business since 1974 selling to the food, beverage, pharmaceutical, personal care, chemical, household products, automotive and other industries. For more information on NEM, visit their website at www.neminc.com.

Monday, September 8, 2014

About Our Website

Have you visited our website lately? Our web address is: www.neminc.com and it is a really great website. We have gotten hundreds of compliments on it. The website offers everything you need to know about New England Machinery’s products. They are easy to find via several drop down lists. It offers interesting case studies depicting challenges that some of our customers have brought to us and how we have resolved them. There are White Papers that assist in educating the reader on various topics. There are videos of our equipment running, a calendar of NEM upcoming shows, and copies of our newsletters.

We are currently working on some new features for the website and will be announcing them in the coming months. So make sure to visit it frequently to keep up with the latest information on NEM and our products and initiatives all designed to help our customers keep their packaging machinery lines running efficiently and effectively.

The author, Marge Bonura, is the Director of Sales & Marketing for New England Machinery, Inc. (NEM). NEM is a leading packaging machinery manufacturer of bottle unscramblers, cappers, orienters, retorquers, lidders, pluggers, pump sorter/placers, scoop feeders, hopper elevators and much more. The company has been in business since 1974 selling to the food, beverage, pharmaceutical, personal care, chemical, household products, automotive and other industries. For more information on NEM, visit their website at www.neminc.com.

Wednesday, September 3, 2014

How To Take the Best Bottle Unscrambler and Make It Better

In my last blog I noted how New England Machinery is an expert on plastic bottle unscramblers. So how did they take the world’s best unscrambler line and make it better? They monoblocked it with their line of secondary orienters! Now we can offer our customers a space-saving footprint that allows them to feed bulk containers, unscramble the containers, place them on the production line, and secondary orient them all in a smaller footprint. They can save on valuable floorspace and accomplish the proper feeding and line placement of the containers.

What is even better, is that New England Machinery can offer various models of bottle unscramblers and secondary orienters in different combinations. This gives us an exceptionally broad range of options for our customers. We are not limited to one or two designs, we actually have dozens of combinations. One size does not fit all in the packaging machinery industry. For customer-centric innovation, New England Machinery is unsurpassed.

The author, Marge Bonura, is the Director of Sales & Marketing for New England Machinery, Inc. (NEM). NEM is a leading packaging machinery manufacturer of bottle unscramblers, cappers, orienters, retorquers, lidders, pluggers, pump sorter/placers, scoop feeders, hopper elevators and much more. The company has been in business since 1974 selling to the food, beverage, pharmaceutical, personal care, chemical, household products, automotive and other industries. For more information on NEM, visit their website at www.neminc.com.

Wednesday, August 27, 2014

What’s a Bottle Unscrambler?

I will never forget my first interview at New England Machinery. The gentleman who interviewed me explained that the company designed and built (among other machinery) bottle unscramblers. I know I must have had a very confused look on my face as at that time in my life I had no experience with the packaging machinery industry. I had a lot to learn, and fortunately for me, some really outstanding teachers to educate me on the products I would be marketing.

I would soon learn that a bottle unscrambler allows a production plant to empty bulk containers of plastic bottles into a hopper, which feeds the unscrambler. The unscrambler literally ‘unscrambles’ the bottles and stands them upright onto the conveyor where they are transported to the rest of the production line for filling, capping, labelling, and finally packed in a case that is put on a skid, that is transported to the product’s next step in its journey to the consumer.

I would eventually learn that not all unscramblers are alike. There are dozens of different types of unscramblers and dozens of companies that build and/or sell them. What is most impressive about New England Machinery is that the company doesn’t just sell the machines, it has a history of innovation in designing and improving them. No company knows more about bottle unscrambling than New England Machinery. We have become such experts at it that others come to us with their most difficult challenges. We have successfully ‘unscrambled’ raw cucumbers, sausages, frozen ice cream containers, filled cups of food, and a host of other products. If you are in need of a bottle unscrambler, look for a supplier who knows what they are selling because they design them as well.

The author, Marge Bonura, is the Director of Sales & Marketing for New England Machinery, Inc. (NEM). NEM is a leading packaging machinery manufacturer of bottle unscramblers, cappers, orienters, retorquers, lidders, pluggers, pump sorter/placers, scoop feeders, hopper elevators and much more. The company has been in business since 1974 selling to the food, beverage, pharmaceutical, personal care, chemical, household products, automotive and other industries. For more information on NEM, visit their website at www.neminc.com.

Monday, August 25, 2014

What Is Required To Sell Successfully?

I recently learned about the three states of being that we all need to be content. These are: To do, to have, and to be. If we are looking to sell a product, we need to have that product fulfill each of these three states of being in order to make sense to the purchaser. In our case this is quite easy to explain. If our customers do buy one of our packaging machines, they will have an efficiently running production line and they will be content and happy as a result.

It can also be used in the pre-purchase process. If a customer does request a quotation from New England Machinery, they will have the information they need, and they will be able to make an informed decision.

See if this makes sense for your organization. It is a simple formula that works as long as all three criteria are met.

The author, Marge Bonura, is the Director of Sales & Marketing for New England Machinery, Inc. (NEM). NEM is a leading packaging machinery manufacturer of bottle unscramblers, cappers, orienters, retorquers, lidders, pluggers, pump sorter/placers, scoop feeders, hopper elevators and much more. The company has been in business since 1974 selling to the food, beverage, pharmaceutical, personal care, chemical, household products, automotive and other industries. For more information on NEM, visit their website at www.neminc.com.

Thursday, August 21, 2014

Service is a Key Component to Success in Packaging Machinery

Your company might make the best machinery in the world, but if your customers can’t get good help when they need it, the machinery is worthless. Even great machines built entirely in a poka-yoke (a Japanese term that means "mistake-proofing") design, will require service questions or assistance at one point or another. This is where customer service is key. Usually, by the time the customer is calling for assistance, they are in a real need for help and/or answers. Is your company ready to be there for your customers?

I’m fortunate to work for a company that puts a high value on customer service. Our service technicians are trained for many months before they are sent to a customer’s facility. Customers need to be assured that the technician sent to them will not only be able to assist them, but also be able to inform and teach them about their machinery. Personality is another important requirement in a service technician. A service tech is the representative of the company and needs to have a friendly, can-do attitude in dealing with customers. Again, our company receives rave reviews about our service technicians competency and attitude. Having great service is the ‘icing on the cake’ that helps to make the final sale. Make sure your service is everything your customers expect it to be.

The author, Marge Bonura, is the Director of Sales & Marketing for New England Machinery, Inc. (NEM). NEM is a leading packaging machinery manufacturer of bottle unscramblers, cappers, orienters, retorquers, lidders, pluggers, pump sorter/placers, scoop feeders, hopper elevators and much more. The company has been in business since 1974 selling to the food, beverage, pharmaceutical, personal care, chemical, household products, automotive and other industries. For more information on NEM, visit their website at www.neminc.com.

Monday, August 18, 2014

Please Be Patient With Us

All of our customers have extremely busy schedules. I have yet to meet a customer who has loads of time to talk to me. In this busy global economy we are all struggling to perform to our highest capabilities and need to get answers quickly. There are times, however, when the need to get something quickly conflicts with the need to get it right. When we prepare a quotation for one of our packaging machines, we need to be sure that the model and options we are quoting are exactly right for the customer’s application. That requires our asking a lot of questions. On occasion, we have had customers tell us that we are asking for too much information, or we are taking too long to prepare a quotation for them. We ask that they be patient. We are truly striving to offer them the solution to their needs that will be exactly right.

Too often, in a rush to just ‘make it happen’, a production company will make a quick decision to purchase a machine that was quoted quickly, so they can move forward with their project. Don’t make a costly mistake. Make sure to question the supplier about all the functions on the machine and the options they offer and/or suggest. Make sure you are comparing apples to apples when reviewing competing quotes. The difference in the two machines might be the difference between a machine that will get the job done, but take longer to do it, or longer to changeover, or cost more to operate. Sometimes, having patience pays off. Usually, the company that asks more questions and takes longer to prepare a quotation, is the one that will offer the better choice. So, please be patient with us, we want to get it right for you.

The author, Marge Bonura, is the Director of Sales & Marketing for New England Machinery, Inc. (NEM). NEM is a leading packaging machinery manufacturer of bottle unscramblers, cappers, orienters, retorquers, lidders, pluggers, pump sorter/placers, scoop feeders, hopper elevators and much more. The company has been in business since 1974 selling to the food, beverage, pharmaceutical, personal care, chemical, household products, automotive and other industries. For more information on NEM, visit their website at www.neminc.com.