What Makes New England Machinery A Great Company?

I was recently interviewed for a magazine article about New England Machinery's products and innovation. I was joined by several of our Engineers as the magazine was dedicated to controls and electronics. We were asked what allowed our company to be successful for over forty years. We explained that our company was founded with a new concept of bottle unscrambling that truly was better than what the competition was doing.

The interviewer kept asking what makes our machines last longer and be so valued even on the secondary market. After some thought we realized that there were several reasons why our company has succeeded and continues to grow.

First it must start with a superior product. In the case of New England Machinery we have a basic patented design that has stood the test of time with its exceptional efficiencies in bottle unscrambling.

Second we have put together a strong, dedicated team of employees who truly care about the quality of each and every machine we build. No machine leaves our facility without extensive testing and quality review.

Third, we design and build our machines from ‘scratch’ right here in our own facility. We have a fully equipped machine shop, and welding and fabrication departments. We can control our own resources. We don’t depend on outside vendors to meet deadlines and are not subjected to vendor price increases. We have our own purchasing department and can pick and choose the best quality raw materials.

Fourth, we practice continual improvement. We don’t depend on our past successes to allow us to grow. We spend time, effort and expense in making sure our employees take advantage of every opportunity to learn about new technologies and market trends. The changes of today are the future of tomorrow.

Fifth, we have been fortunate to have outstanding management. Our company leadership has charted a course that has seen us through several economic recessions, changes in industry regulations and market trends and allowed us to prosper and grow through it all.

Finally, and possibly most importantly, we conduct our business with unwavering values and ethics. We treat our customers, suppliers, competitors and co-workers with respect and honesty.

The author, Marge Bonura, is the Director of Sales & Marketing for New England Machinery, Inc. (NEM). NEM is a leading packaging machinery manufacturer of bottle unscramblers, cappers, orienters, retorquers, lidders, pluggers, pump sorter/placers, scoop feeders, hopper elevators and much more. The company has been in business since 1974 selling to the food, beverage, pharmaceutical, personal care, chemical, household products, automotive and other industries. For more information on NEM, visit their website at www.neminc.com.