Does your company project a professional persona? Would individuals who deal with your company (i.e. customers, vendors) describe it as a professional company? Professionalism in business is not restricted to law firms, banks and investment firms. It should describe every business organization.
Your company does not have to be large or sophisticated to be professional. A ‘professional’ organization treats everyone with respect, honesty and integrity. It deals with everyone in the same manner regardless of whether they are a vendor, a customer, or a service provider. Professionalism is more a manner of dealing with business associates and situations than it is a designation due to what you are selling. A business can be professional whether it sells goods, offers services, provides health care, builds and sells products like packaging machinery, or any other means of conducting business.
Professionalism should be a part of every company’s standard practices and Mission Statement. The bottom line is that if every employee follows the ‘Golden Rule’ and treats others the way they want to be treated, the company will be a ‘Professional Organization’.
The author, Marge Bonura, is the Director of Sales & Marketing for New England Machinery, Inc. (NEM). NEM is a leading packaging machinery manufacturer of bottle unscramblers, cappers, orienters, retorquers, lidders, pluggers, pump sorter/placers, scoop feeders, hopper elevators and much more. The company has been in business since 1974 selling to the food, beverage, pharmaceutical, personal care, chemical, household products, automotive and other industries. For more information on NEM, visit their website at www.neminc.com.
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