The Importance of Saying ‘Thank You’ in Business

When you receive a gift or someone does something nice for you in your personal life, you thank them. A formal written thank you is the overall best method to acknowledge your appreciation, but a phone call, e-mail or face to face communication of thanks is also acceptable.

In our business lives, we often take for granted that when someone helps us with a project or gives us information we need to get our job done, it is all part of their job to do so. Assuming that the other individual is being paid to ‘do their job’ and that they don’t need to be thanked for it, is a wrong impression.

We all like to know that our efforts are appreciated by those around us. Job satisfaction goes way beyond the simple receipt of a paycheck. As a matter of fact, statistics show that most people consider a paycheck as low on their list of what motivates them to do their jobs. Recognition by others is very high up on that list. So the next time someone helps you in any way, don’t forget to thank them. If they continually assist you, day after day, a written communication explaining your gratitude for their help goes a long way to making their day better and keeping them motivated to continually support you.

The author, Marge Bonura, is the Director of Sales & Marketing for New England Machinery, Inc. (NEM). NEM is a leading packaging machinery manufacturer of bottle unscramblers, cappers, orienters, retorquers, lidders, pluggers, pump sorter/placers, scoop feeders, hopper elevators and much more. The company has been in business since 1974 selling to the food, beverage, pharmaceutical, personal care, chemical, household products, automotive and other industries. For more information on NEM, visit their website at www.neminc.com.