We at New England Machinery are blessed to have a really great team of employees. We know it, but it is especially great to hear it back from our customers. We recently received an e-mail from Dr. Z. of Weber Scientific after a service visit by one of our service techs. Dr. Z was more than happy with the service visit. In his own words:
“S. did an absolutely tremendous job for us. I never expected to get so much done, and the machine is running better than I have ever seen it run. It is exceeding my expectations. Since S. was gracious and patient enough to allow me to work in the vicinity, I learned a lot about all aspects of the machine and its maintenance. At the end of the day we found that our packing team was having difficulty keeping up with bottles coming down the line. I have never seen this before, and this is definitely attributable to improvements in the unscrambler. I can’t say enough good things about S.”
We appreciate the Doctor’s kind words. We know we have the best employees, but it is always great to hear it reconfirmed by our customers.
The author, Marge Bonura, is the Director of Sales & Marketing for New England Machinery, Inc. (NEM). NEM is a leading packaging machinery manufacturer of bottle unscramblers, cappers, orienters, retorquers, lidders, pluggers, pump sorter/placers, scoop feeders, hopper elevators and much more. The company has been in business since 1974 selling to the food, beverage, pharmaceutical, personal care, chemical, household products, automotive and other industries. For more information on NEM, visit their website at www.neminc.com.
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