We have quite a number of customers who have standardized on our machinery. It makes a lot of sense for them. Many of our machines have interchangeable parts and it cuts down on the amount of spare parts they need to keep on hand. It allows them to have their operators and maintenance personnel trained on the one type of machine instead of having to know the ins and outs of several. If they are a large corporation with multiple plants they can exchange machines when moving lines about. It is also helpful in getting to know the service personnel with one company as opposed to many.
If you are considering standardizing on one company, however, make sure the company is capable of handling all your needs. When vetting them out, check for their strength of engineering, responsiveness of customer service, number of years in business, and always check for references.
The author, Marge Bonura, is the Director of Sales & Marketing for New England Machinery, Inc. (NEM). NEM is a leading packaging machinery manufacturer of bottle unscramblers, cappers, orienters, retorquers, lidders, pluggers, pump sorter/placers, scoop feeders, hopper elevators and much more. The company has been in business since 1974 selling to the food, beverage, pharmaceutical, personal care, chemical, household products, automotive and other industries. For more information on NEM, visit their website at www.neminc.com.
Monday, July 27, 2015
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